The success of the operation all these years depended
entirely on the dedication of the staff to customer service and to
the quality of the products they are selling. The speed of delivery
is second to none. The lenses are ordered from quality optical laboratories
like Carl Zeiss or Essilor. Carl Zeiss has been in the optical industry
for over 150 years.
Service
Both stores carry extensive range of lens products and top notch
lens treatments and anti-reflective coatings. Each and every order
is custom made to perfection and delivered in time to the full satisfaction
of our customers. Warranties and customer support follows. All progressive
addition (invisible multi focal) lenses carry warranty of adaptation
where by if a cusotmer cannot get used to the lenses within three
months of purchase, they will be replaced with regular bifocals or
single vision lenses at no extra charge.
Technology
We use the latest technologies in the manufacturing of eyeglasses
with computerized scanning and eding techniques allowing customers
to have well made eyeglasses and shorter time periods for delivery.
We are displaying a beautiful selection of designer
frames and reputable name brands most of which are European made.
Most of them carry one to two years of guarentee against manufactures
defect. We arrange eye examinations by qualified optometrists. These
services are available at both locations. Most eye examinations are
paid annually by Government Health Plans except for the age group
of 20 to 65. There are exceptions to certain medical condition in
this category also. The optometric office is independently owned and
operated. Discounts on purchases are available in most cases to compensate
cost of eye exam.
Some of our Brands include:
Copyright 2005 Family Optical, ALL RIGHTS RESERVED